How is my order packaged?
All products are carefully packed in Zonja Cosmetics branded box and include information about our brand. Our online orders then ship in a sturdy shipping box, insuring they arrive safely with you, just as they left us.
What shipping methods are available?
We ship all orders with US Post Signature on Delivery.
Do you ship internationally?
Yes, we ship internationally.
How long does it take for my order to ship?
Once an order is place it will be shipped within 2 - 4 business days. If for any reason there is an unexpected delay, we will always let you know by sending you a quick email.
How can I track my order?
Once your order has shipped, you will receive an email advising you of this. Simply click the “View my Order” button within the email, and this will take you to your order page where you will see the tracking link.
Alternatively, send us a quick email and we’ll follow it up for you.
What is your returns policy?
Please choose carefully as we are unable to offer returns or exchanges for change of mind.
In the unlikely event where a product ordered arrives in a damaged state, and it was fault from us, a replacement or refund will be offered. For more information please see our Shipping + Returns page.
What payment methods do you accept?
We currently accept payments via Credit Card, Paypal and Apple Pay.
Do I need an account to make a purchase?
You don't need an account to make a purchase. You have the option to check out as a guest.
